Legal & information

Privacy Notice

Last updated: 3 September 2026

RESQ Advisory (Pty) Ltd processes personal information submitted through this website for the purpose of responding to enquiries, arranging consultations, conducting preliminary project screening and providing requested services or resources.

Information we collect

This may include your name, organisation, contact details, project location, service requirements and information you voluntarily provide about a project or operation.

How we use and protect information

Information is used only for legitimate business and client-service purposes, including responding to you, assessing service requirements, maintaining appropriate business records and meeting applicable legal obligations. We take reasonable technical and organisational measures to protect it and do not sell personal information.

Sharing and retention

Information may be shared with service providers that support website hosting, email delivery or professional service delivery, subject to appropriate safeguards. We retain information only for as long as reasonably necessary for the purpose collected or as required by law.

Your choices

You may ask to access or correct your personal information, object to certain processing, or request deletion where legally permissible. Contact the Information Officer at privacy@resqadvisory.co.za. You may also lodge a complaint with the South African Information Regulator.

Website Terms of Use

By using this website, you agree to use it lawfully and not to interfere with its operation, attempt unauthorised access, introduce harmful code or misuse its content. Website content remains the property of RESQ Advisory or its licensors and may not be reproduced commercially without written permission.

We aim to keep information accurate and available but do not guarantee uninterrupted access or that every page will always be error-free. These terms are governed by the laws of South Africa.

Cookie Notice

This version of the website does not intentionally use advertising or behavioural-tracking cookies. The hosting provider may process essential technical information required to secure and deliver the site. If analytics or non-essential cookies are introduced, this notice and the consent mechanism should be updated before activation.

Professional Disclaimer

Website content and preliminary screening responses are general information only. They are not formal legal, environmental, engineering or regulatory advice and do not replace a project-specific assessment, professional appointment or determination by a competent authority.

Any certification, authorisation, licence or regulatory decision remains the responsibility of the relevant independent certification body or authority. RESQ Advisory does not guarantee approval or certification outcomes.

PAIA Information

Requests for access to records under the Promotion of Access to Information Act may be directed to the Information Officer at privacy@resqadvisory.co.za. The current PAIA manual and prescribed request information will be supplied on request and made available through the appropriate channels.